Returns and Refunds

If you are not entirely satisfied with your purchase, then return it to us within 30 days from the date you receive the item. We will exchange the item or issue a refund for the original purchase price. Exchanges are dependent on existing stock. Items must be unused and unwashed to receive a full refund. Refunds are issued in the form of original payment.

If an item has been damaged, then before we can ship a replacement, we kindly ask that you either return it, along with all packaging, to the address before or alternatively, sent us photos of the damaged goods (highlighting the effected area and the packaging it came in) so we can either show our suppliers the problem, claim insurance form the postal service or look at ways of improving packaging this end).

All returns and exchanges should be sent via insured mail in a secure package to:

Wheel Whores, 11 Hadlow Road, Tonbridge, Kent TN91LE England

If you would like to change or cancel an order, please email sales@wheel-whores.com as soon as possible. We will try to accommodate your request but please understand that our order and shipping systems are designed to dispatch orders quickly and efficiently. Therefore we cannot change or cancel an order once it has been processed.

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